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SUPPORT

Requests for IT support should be submitted through the "Request IT Support" link below, so that requests can be prioritized according to urgency, need, and scope.

Request IT Support

Pager Support Instructions

The following are examples of appropriate requests for support:

  • Technical support to Faculty, Staff and Administrators for
  • Desktop computers and peripherals
  • Hardware and Software support
  • Training on specific installed Applications, and Operating Systems
  • Audio/Visual needs
  • Multimedia
  • Smart Classrooms and Labs
  • Video and TeleConferencing
  • Network Services
  • File Servers
  • Digital Asset management
  • Consult and advise on Technology purchases and upgrades

The College IT specialist does not provide support for the following:

  • Printing supplies (i.e. toner, ink, paper)
  • Warranty repair on systems
  • Support for Course Management Systems, (BlackBoard)
  • Media duplication and editing service
  • Webpage Design and Maintenance

Ohio University offers a wide range of Instructional Technology support. 

Useful Resources at Ohio University